Information For Parents

The new NYC Schools Account (NYCSA) Portal will allow you to:

• See your students grades, test scores and more in My Student

• Take classes in Parent University

• Report bullying

• Access forms for your child

• Reset your child's DOE account password

• Access SupportHub

MyStudent

Track your Student’s Academic Progress

Did you know that you can track your child’s education on any computer, phone, or tablet? In MyStudent, you can track your student’s academic progress. View their grades, schedule, test scores, transportation, attendance, and more! If your student has an Individualized Education Program (IEP), you can view their student’s recommended services. You must be linked to a student in order to view this information. See the Adding Students section to learn how to link your student to your account. 

Forms

NYCSA now allows you to submit digital versions of paper forms directly. Using technology powered by Docusign, you can fill out and sign a digital form that will be made immediately available to your school. You will no longer need to submit paper versions of these forms to your school. NYCSA currently hosts the following forms:

• Media Consent For NYC Department of Education Use

• Request to Identify Parents on Active Duty in the Armed Forces

• Special Education Recovery Services Form (for students with IEPs only)

How to Reset Your Child’s Password in NYCSA

You can reset your student password easily by following these instructions:

1. Click on Settings.

2. Click on Student Password.

3. Select the child whose password you want to update.

4. Enter a new password. Your password must:

   • Contain between 8–32 characters.

   • Contain at least one number (0–9).

   • Contain at least one lowercase letter (a–z).

   • Contain at least one uppercase letter (A–Z).

5. Retype the new password.

6. Click on Save.

7. That’s it! Your password has been reset.

If you need help accessing your child’s report cards through NYC Schools Accounts contact Mrs. Martini at kmartini@pelhamacademy.com